Job Description

Requisition Number 07250
Department Name: IT Services - CA
Position Type: Full Time
Position Title Information Technology Analyst II
Position Summary:

The Information Technology Analyst II-Generalist is primarily responsible for configuring, installing, and maintaining operating systems and upgrades, memory, software, third-party applications, and peripheral equipment, diagnosing and troubleshooting software and hardware problems. Responsibilities may include assistance to staff and faculty with the setup and usage of work stations or systems, the configuration, installation, and maintenance of operating systems and upgrades, memory, software, third-party applications, and peripheral equipment. Diagnose and troubleshoot software and hardware problems; Analyze and evaluate laboratory computer configurations; Examine and measure system load and performance; Administer system configuration files, file systems and disks; Effectively respond to routine desktop inquiries from users and provide basic support with managing user accounts, tape archival/retrieval, printing, email, network access, storage and other system-related questions; Perform system backups and file restores; Maintain accurate logs of system configurations, errors, hardware, software repairs and modifications, as well as software licenses; Act as liaison to system vendors, end users and IT Services; Track design and operational problems to be corrected by outside personnel; Coordinate work with external maintenance agreements; Assist with the development of tools to create maintenance and tracking logs, including the writing of a web interface to system documentation; Perform other related duties, tasks and responsibilities as required or assigned.

Position Description
Location: San Diego, California
Additional Information:
Physical Requirements:

With or without reasonable accommodation, employees in this position must be able to sit and type at a computer terminal for up to 8 hours per day with appropriate breaks and perform tasks that require fine dexterity and repetitive motions using the arms, hands, wrists and fingers. Details of established essential functions for this position will be addressed/discussed during the interview process.

Basic Qualifications:
  • Bachelor degree in information systems, computer science, or equivalent relevant experience or combination of education, training and/or experience from which comparable knowledge, skill and abilities have been attained.
  • Five years experience in Information Systems.
  • Five years of relevant desktop and operating system (Windows/Macintosh) administration experience in a UNIX/Linux server environment or equivalent experience in a networked/educational environment.
  • Demonstrated knowledge of network configuration, file sharing facilities, user authentication, host and network security, viruses, spyware, and common desktop applications.
  • Advanced working knowledge of debugging skills in a heterogeneous, networked environment are helpful.
  • Must have strong analytical, written and verbal communication skills. Excellent customer service orientation.
  • Ability to work effectively with customers at various technical and organizational levels from diverse cultural backgrounds, languages and nationalities.
  • Ability to work independently and in a team environment.
Preferred Qualifications:
Compensation: $28.84 - $36.06 per hour
Job Closing Date:
Open Until Filled Yes
Job Posting Category Scientific & Technical
EEO Statement

The Scripps Research Institute is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.

Application Instructions

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